Rules & Regulations

Thank you for choosing to book with the Fitness Resort Sihanoukville. We look forward to welcoming you. By making this booking you are entering an agreement with us. Please read our terms and conditions of booking below.

The Fitness Resort is only authorized to accommodate properly registered guests. For this purpose, guests are to present their valid ID card or passport, valid proof of identity to the relevant fitness employee upon request.

The Fitness Resort is to issue guests with an accommodation pamphlet immediately upon registration, which will contain the name of the place, the name of the guest, the passport number with country of origin, the address of the guest, the phone number of the guest, his signature, the bungalow/room number and the price for one night accommodation and the duration of the stay.

The bungalow/room tariff is not inclusive of any charges for food and beverages or any other services; these can be billed to your bungalow/room account. Unless stipulated otherwise in advance, guests are obliged to pay the prices for accommodation and other services rendered in accordance with the valid price list upon arrival. Bills must be settled on presentation either by payment in cash. Credit cards and cheques are not accepted.

The Fitness Resort may offer guests who ask to extend their stay a different room to the one in which they were originally accommodated.

Check our time is 11am. If you require a later check out, please inform reception the previous night, so the necessary arrangements can be made. (Subject to availability) If you have an early morning departure, it is advisable to settle your bill the night before. This will ensure no unnecessary delays occur the following morning.

Guests are to observe nighttime peace and quiet in the period from 10.00 p.m. to 9.00 a.m., i.e. they are not to disturb the other guests accommodated in the Fitness Resort.

It is recommended that no valuable or money be left in your bungalow/room while you are away. We accept no liability for stolen or damaged items.

A safety deposit box service is available at reception, which is accessible from 7.00am to 8.00pm. Early or late access is available by prior arrangement. An envelope is provided for your valuables; it must be sealed and signed before the staff deposit it in the safety deposit box. Make sure the correct bungalow/room number is written on your envelop. Although our safety box service is safe and reliable, we accept no liability for valuables that are damaged or may go missing.

Upon departing, guests are obliged to turn off all water faucets, as well as the lights in the bungalow/room and its facilities. Please save power so we can continue to sell the bungalows/rooms at a low price.

Before leaving your bungalow/room, always make sure the windows and doors are locked. Always lock your door before going to bed.

A guest may not use his or her own electrical appliances, which are not used for the guest’s personal hygiene and comfort. You can use electric razors, hairdryers or chargers for laptops, flashlights etc in your bungalow/ room.

Guests may not move furnishings, equipments, or interfere with the electrical network or any other installations in the Fitness Resort bungalows/rooms or on the premises of the Fitness Resort without the consent of the Fitness Resort management. If any malfunction is discovered during your stay please report this to the reception and we will repair this as soon as possible.

Bungalows/rooms are not cleaned daily to allow for privacy, but please let us know if your bungalow/room requires cleaning.

Parking is allowed in your designated area. Do not block the driveway.

If you cause any damage or loss to Fitness Resort property, it is your responsibility to pay for repairs or a replacement. Guests are obliged to pay for any loss or damage of Fitness Resort property caused by themselves, their friends or any person for whom they are responsible.

Hazardous goods like gas cylinders, cooking stoves, inflammable fuels, firearms etc in the Fitness Resort premises by guests is strictly prohibited. Cooking and smoking is not allowed in the bungalow/room for security reasons.

Washing of clothes is not allowed in the bungalow/room.Laundry is available in the Fitness Resort; ask the reception.

If you lost your key it is a $ 15 charge.

Please do not take Fitness Resort Sihanoukville Towels to the beach. If your towel goes missing it is an $8.00 charge.

The use of WIFI in the Fitness Resort, your bungalow/room and restaurant area is free of charge for guest only. It is forbidden to download porn. Porn is illegal in Cambodia and if caught you will be charged.

For security reasons, it is not appropriate to leave children under 18 years of age without adult supervision in the Fitness Resort bungalow/room or other areas on the Fitness Resort premises. Running and playing in the gym and restaurant area is not allowed. It shall be unlawful for any person under the age of 18 to posses or consume any alcoholic beverage, illegal drugs or cigarettes.

The management reserves for itself the absolute right of admission to any person in the Fitness Resort premises and to request any guest to vacate his or her bungalow/room at any moment without any previous notice and without assigning any reason whatsoever. The guest shall be bound to vacate when requested to do so. In default, the management will be entitled to remove the luggage and belongings of the visitor from the bungalow/room occupied by him or her – with a three-member committee in attendance – and lock the bungalow/room or rent the bungalow/room to another guest. This will only happen if the person(s) occupying the bungalow(s)/room(s) are disturbing the peace or / and safety from the Fitness Resort / personnel or other Fitness Resort guests.

Dogs and other animals can’t be accommodated in the Fitness Resort Sihanoukville.

It is forbidden to bring Prostitutes into your bungalows/rooms. Prostitution is illegal in Cambodia and if caught you will be charged.

Recreational drug use is also illegal in Cambodia; therefore it is advisable not to do them. If you choose otherwise and are found with any type of illegal substance while on the premises, you will be charged.

The Restaurant area is available for receiving visitors. A guest may only receive visitors in his bungalow/room with the consent of the appropriate Fitness Resort employee during the period from 9.00 a.m. to 10.00 p.m. upon entering this visit in the visitor’s book at the reception area.

The bungalows/rooms can not be used by more persons than originally booked; if more persons are admitted they will be charged accordingly.

If the guest becomes ill or injured, the Fitness Resort can help the provision of medical assistance or, as the case may be, to arrange for the guest to be taken to hospital, all at the guest expenses.

Complaints by guests and any possible suggestions for improving the Fitness Resort Sihanoukville activities are welcomed by the Fitness Resort management.

Guests are obliged to observe the provisions of these House Rules. In the event that a guest is in breach of these rules, the Fitness Resort Sihanoukville has the right to repudiate the agreement on the provision of accommodation services before the agreed period has elapsed.

Enjoy your stay and if you have any problem please don’t hesitate to ask for help.
The Management.

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